Frequently Asked Questions
Everything you need to know about bringing PARKIT home.
What is the standard shipping timeframe for furniture items?
Most in-stock home decor and small furniture items ship within 3-5 business days. Larger pieces requiring freight shipping typically arrive within 2-3 weeks, depending on your location.
Do you offer white-glove delivery and assembly?
Yes, for select large furniture items, we offer a White Glove Delivery service which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or personalized furniture pieces are final sale and cannot be returned.
Are your wood products sustainably sourced?
Quality and sustainability are core to PARKIT. We partner with FSC-certified suppliers to ensure our wooden furniture is crafted from responsibly managed forests.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking link. For freight deliveries, the carrier will contact you directly to schedule a specific delivery window.